Experience mapping for education part 1
August 27, 2017 - Think of a company you love. Chances are that you don’t just love their products or services, but the complete customer experience they offer. Maybe it’s fast delivery, valuable advice or an excellent helpdesk. Many companies use experience maps to analyse and optimize their customer experiences.…
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LX Design Conference Magazine 2017
April 10, 2017 - Relive the second annual learning experience design conference with this online LX2017 magazine.
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Three things I’ve learned from the second annual LX design conference.
March 20, 2017 - There is so much that I - Niels Floor - have learned from organising and participating in LX2017. Here are three things that really struck me.
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