
Experience mapping for education part 2
June 16, 2018 - Previously I explained that mapping learning experiences is different from mapping customer experiences. Now it’s time to look at how you can create a learner journey.
Read moreJune 16, 2018 - Previously I explained that mapping learning experiences is different from mapping customer experiences. Now it’s time to look at how you can create a learner journey.
Read moreMarch 5, 2018 - LX design and Instructional design are two different fields of expertise. While some instructional designers argue that LX design is simply a new form of instructional design, I would argue it’s not. Here’s why.
Read moreNovember 25, 2017 - If you want to learn, you need to try new things. That's exactly what we did by organising the first Asian learning experience design conference in Singapore. Let me share my personal experience with you about what happened during LXDCON Asia 2017.
Read moreAugust 27, 2017 - Think of a company you love. Chances are that you don’t just love their products or services, but the complete customer experience they offer. Maybe it’s fast delivery, valuable advice or an excellent helpdesk. Many companies use experience maps to analyse and optimize their customer experiences.…
Read moreApril 10, 2017 - Relive the second annual learning experience design conference with this online LX2017 magazine.
Read moreMarch 20, 2017 - There is so much that I - Niels Floor - have learned from organising and participating in LX2017. Here are three things that really struck me.
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